Terms of service
Welcome to Raaya. By accessing or using our website raayawomen.com , you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.
General
- These Terms & Conditions govern your use of our website and services.
- By placing an order with Raaya, you confirm that you are legally capable of entering into a binding contract.
- We reserve the right to modify, update, or change these terms at any time without prior notice.
Products & Services
- Raaya offers traditional clothing as displayed on the website.
- Product images are for reference only. Minor variations in color, design, or texture may occur due to lighting, photography, or screen resolution.
- Availability of products is subject to stock and may change without notice.
Pricing & Payments
- All prices listed on the website are in Indian Rupees (INR) unless stated otherwise.
- Prices are inclusive or exclusive of taxes as mentioned on the product page.
- We reserve the right to change prices at any time without prior notice.
- Payments must be completed through the available payment methods at checkout.
Order Acceptance & Cancellation
- An order is considered confirmed only after successful payment.
- Raaya reserves the right to cancel any order due to pricing errors, stock unavailability, or suspected fraudulent activity.
- Orders can be cancelled only before they are shipped. Once shipped, cancellations are not allowed.
Shipping & Delivery
- Shipping timelines and charges are detailed in our Shipping Policy.
- Delivery timelines are estimates and may vary due to courier or external factors.
- Raaya is not responsible for delays caused by courier partners or force majeure events.
Returns, Refunds & Exchanges
- Returns and refunds are governed by our Refund & Return Policy.
- Jewellery items, customized products, and discounted items are generally non-returnable unless damaged or incorrect.
- All return requests must be raised within the specified time mentioned in the policy.
User Responsibilities
- You agree to provide accurate and complete information while placing an order.
- Any misuse of the website, including fraudulent transactions or unauthorized activities, is strictly prohibited.
- You are responsible for maintaining the confidentiality of your account details.
Intellectual Property
- All content on this website, including logos, images, text, designs, and graphics, is the property of Raaya..
- Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
Limitation of Liability
- Raaya shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
- Our maximum liability, if any, shall not exceed the value of the product purchased.
Governing Law & Jurisdiction
- These Terms & Conditions are governed by the laws of India.
- Any disputes shall be subject to the jurisdiction of the appropriate courts in India.
Contact Information
For any questions regarding these Terms & Conditions, please contact us through the details provided on our website.